For the first two nights of our England stay we needed somewhere to crash since the cottage was a weekend to weekend rental. After many deliberations, and much staring at maps and trawling of websites we selected Walton Hall, near Wellesbourne, in Warwickshire. The Grade II listed 19th century country mansion seemed like a sure fire peaceful, rural, introduction to our trip. Here are our thoughts:
- Peaceful, rural setting in a good location.
- Reasonable price.
- Large grounds to walk about in.
- Euro-business rooms lacking in local touches and style.
- No lifts in hotel buildings making disabled access, or even access with heavy luggage difficult.
- Single glazed rooms lacking air-conditioning, but with one piece duvet bedding better set for cold winters than warm summers.
- Hotel is a recently built outbuilding, and only a few grand suites and conference halls are based in the actual hall itself.
- Had to pay five pounds deposit for an 18inch CAT 5 network cable to hook up the laptop.
- Double room with queen-size bed, but bathroom only had one hand towel, one bath towel, and no flannels!!!
- Pool, Steam Room, and Sauna were all dirty and in poor condition. Even a quick mop, wipe down, and hoover would have been an improvement.
- Staff were numerous but relatively untrained in hotel services. Simple errors like not setting our room key for a late checkout leaving us locked out of the building on our last day, taking over half an hour to respond to a “could you send some more toilet paper” request, etc.
Overall Laura and I agreed that we’d grade our experience as a “C-“ since the location was great but the hotel service left a lot to be desired. Barcelo really have not made the most of this superb venue and we doubt we’ll be staying there again any time soon.